Notice #356315
Identified

Hub Analytics

Began:

We have identified that the main cluster that runs our Hub Analytics is having issues with unhealthy instances. Our engineers are working on addressing the issue but you might experience errors in the meantime while trying to activate or use the service.

Thank you for your patience and understanding.

  • wpmudev.com (HUB, Website, Forums and Live Chat)
  • APIs
    • Audit
    • Automate
    • Analytics
    • Blocklist
    • Hummingbird
    • Smush
    • SmartCrawl
    • Snapshot
    • Uptime
    • Broken Link Checker
    • Domains
    • Webmail
  • Managed Hosting
    • API
    • Emails
    • Data Center - AU - Sydney
    • Data Center - CA - Toronto
    • Data Center - EU - Frankfurt
    • Data Center - EU - Amsterdam
    • Data Center - EU - Paris
    • Data Center - IN - Bangalore
    • Data Center - JP - Tokyo
    • Data Center - KR - Seoul
    • Data Center - SG - Singapore
    • Data Center - UK - London
    • Data Center - US - Atlanta
    • Date Center - US - Chicago
    • Data Center - US - Dallas
    • Data Center - US - Los Angeles
    • Data Center - US - Miami
    • Data Center - US - New Jersey
    • Data Center - US - Seattle
    • Data Center - US - Silicon Valley
Previous Incidents

[Resolved] Temporary Interruption in DNS Management Services

Began: Ended: Duration:
  • APIs
  • Domains

Due to an API issue with our upstream provider, we are experiencing interruptions in DNS management for connected and registered domains, which prevents the display, addition, or deletion of DNS records. We are working to resolve this swiftly and will provide updates. Thank you for your patience.

We've now resolved the incident. Thanks for your patience.

[Complete] WPMU DEV Site and The Hub Scheduled Maintenance

Began: Ended: Duration:
  • wpmudev.com (HUB, Website, Forums and Live Chat)

Both the WPMU DEV site and The Hub will be receiving scheduled updates on May 3rd, 2024. This maintenance is part of our ongoing efforts to ensure it remains secure, efficient, and up-to-date.

Temporary Inaccessibility: There may be short periods when WPMU DEV Site and The Hub are not accessible. We aim to keep these disruptions as brief as possible.

Intermittent Services: Some features or services might experience intermittent functionality during the maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Our team is committed to minimizing the impact of these necessary updates and ensuring a smooth transition.

Should you have any concerns or need assistance, please don't hesitate to contact us.

Thank you for your patience and support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] WPMU DEV

Began: Ended: Duration:
  • wpmudev.com (HUB, Website, Forums and Live Chat)
  • APIs
  • Audit
  • Automate
  • Analytics
  • Blocklist
  • Hummingbird
  • Smush
  • SmartCrawl
  • Snapshot
  • Uptime
  • Broken Link Checker
  • Domains
  • Webmail

We're currently investigating connectivity issues with the WPMU DEV site and API

We've now resolved the incident. Thanks for your patience.

[Complete] WPMU DEV Site and The Hub Scheduled Maintenance

Began: Ended: Duration:
  • wpmudev.com (HUB, Website, Forums and Live Chat)

Both the WPMU DEV site and The Hub will be receiving scheduled updates on April 26th, 2024. This maintenance is part of our ongoing efforts to ensure it remains secure, efficient, and up-to-date.

Temporary Inaccessibility: There may be short periods when WPMU DEV Site and The Hub are not accessible. We aim to keep these disruptions as brief as possible.

Intermittent Services: Some features or services might experience intermittent functionality during the maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Our team is committed to minimizing the impact of these necessary updates and ensuring a smooth transition.

Should you have any concerns or need assistance, please don't hesitate to contact us.

Thank you for your patience and support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Hub Analytics

Began: Ended: Duration:
  • APIs
  • Analytics

We have identified that the main cluster that runs our Hub Analytics is having issues with unhealthy instances. Our engineers are working on addressing the issue but you might experience errors in the meantime while trying to activate or use the service.

Thank you for your patience and understanding.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.